• Creating business value with big data

      Isik, Öykü; Vanderheyden, Karlien; Backe, Philippe (2017)
    • Protecting customer privacy in the financial sector

      Isik, Öykü; Dupire, Marion (2016)
      With increased digitization of the financial sector comes the issues of data protection and customer privacy. Banks collect huge amounts of data on individuals, notably from bank accounts, credit card transactions or mobile ranking. On the one hand the use of big data in the financial sector is a wonderful opportunity to better respond to customer needs. The biggest hurdle on the other hand is customer privacy and data protection. How can financial institutions most efficiently deal with customer privacy when making use of digital technologies? How should they deal with the issue of privacy given the current context where rebuilding trust is a key challenge? These are the main questions addressed in this policy paper which consists in two part. The first part is a contribution of Pr. Öykü Isik providing a state-of-the-art of data-driven financial services. The second part is the report of a Vlerick regulatory workshop dedicated to the topic gathering representatives from different horizons within the financial sector including regulatory authorities, banks, insurance companies, financial associations, consulting companies, law firms. The second part of the paper provides a detailed overview of workshop presentations, discussions, and co-creation exercise.
    • Running your company the smart way. How industry 4.0 will change the way you do business

      Boute, Robert; Isik, Öykü; Kleer, Robin; Muylle, Steve; Vanderheyden, Karlien; Vereecke, Ann (2019)
      Everyone is talking about Industry 4.0 – from the Internet of Things, additive manufacturing and the cloud through to artificial intelligence, augmented reality and blockchain. But what does it all mean in practice? It’s not a question of if Industry 4.0 will drastically change the way we do business. It’s a question of when and how quickly. So how can you apply this technology in your business – not just to improve production and performance, but to make a difference for customers? This white paper gives you the insight you need to get ahead of the game and prepare your organisation for the fourth industrial revolution.