How Subordinate Feedback Seeking is Associated with Supervisor Innovative Work Behavior
Liu, Yanyan Shanshan, Qian
Liu, Yanyan
Shanshan, Qian
Publication Type
Conference Proceeding
Editor
Supervisor
Publication Year
2023-08
Journal
Book
Academy of Management Proceedings
Publication Volume
2023
Publication Issue
1
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Publication End page
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Abstract
Research on feedback seeking has focused on its benefits for the seeker, the team and even the organization, but far less research has explored how feedback seeking impacts the target of feedback seeking. In this study we explore how feedback seeking impacts one important target of feedback seeking, i.e., the supervisor. Drawing upon emotional labor theory model, we examine how subordinate feedback seeking impacts the supervisor deep and surface acting, and how this consequently impacts the supervisor innovative behavior. We further explore the impact of the supervisor liking of the subordinate on this relationship. We theorize that when the supervisor liking of the subordinate is high, the subordinate feedback seeking will be positively related to the supervisor deep acting, further benefiting supervisor innovative work behavior. In contrast, when the supervisor liking of the subordinate is low, subordinate feedback seeking will be positively related to supervisor surface acting, in turn hindering supervisor innovative work behavior. We found support for our hypotheses across 339 supervisor-subordinate dyads. Our findings demonstrate the impacts of subordinate feedback seeking on supervisor innovative work behavior from the emotional labor theory and the importance of supervisor liking of the subordinate in the process.
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Keywords
Emotional Labor, Feedback Seeking Behavior