Understanding Decision‐Making to Tackle Complexity in Open Innovation Labs in Government
De Coninck, Ben Leysen, Jan
De Coninck, Ben
Leysen, Jan
Publication Type
Journal article with impact factor
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Supervisor
Publication Year
2025
Journal
Intelligent Systems in Accounting Finance and Management
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Publication Volume
32
Publication Issue
3
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Abstract
This article examines the decision‐making processes in open innovation labs (OI‐labs) in government. Through a qualitative single case study, we explore how the use of causal and effectual reasoning, as dichotomous logics, evolves over time and is manifested in the form of organizational practices to tackle temporal, relational, and cultural complexity. The findings reveal three episodes: the conceptualizing of the lab (predominantly causation), the building of the lab (predominantly effectuation), and the sustaining of the lab (hybrid causation–effectuation). Moreover, shifts in the logic are aimed at addressing different types of complexity, and over time, a hybrid logic emerges.
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Keywords
Complexity, Decision-making, Effectuation, Labs, Open Innovation