Sels, VeroniqueSteen, FredericVanhoucke, Mario2017-12-022017-12-02201110.1007/s10551-008-9677-4http://hdl.handle.net/20.500.12127/4013In this paper, several methods for job shop scheduling are combined, adjusted and successfully applied to a real-world scheduling problem at a Belgian manufacturer producing industrial wheels and castors in rubber. The procedure is an extension of a hybrid shifting bottleneck procedure with a tabu search algorithm while incorporating various company specific constraints. The various extensions to cope with the company specific constraints have a strong similarity with the complex job shop problem formulation of Mason, Fowler, and Carlyle (2002). The new procedure is used as a simulation engine to test the relevance of various scenarios in order to improve the current planning approach of the company. A detailed computational experiment highlights the main contribution of the novel procedure for the company.enOperations & Supply Chain ManagementComputers and Industrial Engineering141109144494586144640