Debackere, KoenraadVerbeek, A.Luwel, M.Zimmermann, Edwin2017-12-022017-12-022002http://hdl.handle.net/20.500.12127/1351enBusiness Process ManagementMeasuring progress and evolution in science and technology - II : the multiple uses of technometric indicatorsInternational Journal of Management Reviews28081140885141317573201429