De Coninck, BenViaene, StijnLeysen, JanVan der Auwera, Chris2018-01-232018-01-232017http://hdl.handle.net/20.500.12127/5897Public organizations are increasingly facing a volatile, uncertain, complex and ambiguous (VUCA) environment, catalysed by digitisation. This dynamic environment can be summarized by the four realities that characterize today’s digital economy, and that force organizations to build new capabilities and to find alternative ways of working1enDigital Economy17803076321