Viaene, StijnDe Coninck, Ben2020-09-242020-09-242020http://hdl.handle.net/20.500.12127/6548The case takes us back to March 2010, when Fagron - a multinational pharmaceutical company focusing on speciality pharma - underwent a strategic transformation to turn the company into a worldwide, scalable organisation. In the case, we follow the newly-appointed Chief Information Officer, Rene Clavaux, who had been asked to lead the Information Management department. As a non-traditional, innovation-driven IT professional, Rene was put in charge of a department that had always been viewed as subordinate to the rest of the organisation. At the Executive Committee meeting of March 2010, he was expected to outline a clear IT strategy to support Fagron's growth, starting with a clear mission statement for the IM department.enBusiness and IT AlignmentIT StrategyIT GovernanceCIOInformation Systems920-0022-1920-0022-8 (TN)76321178030