Viaene, Stijn2018-04-272018-04-272017http://hdl.handle.net/20.500.12127/5993In this article, Prof. Stijn Viaene continues to shed light on the realities that executives and business leaders must face in the digital era. In an era where customers are moving at the speed of the Internet, how does a digital leader catch them?enThe European Business Review76321