Chatting as a virtual community application. An empirical assessment of critical success factors and effects

De Wulf, KristofSchillewaert, NielsVan Landeghem, Yves2017-12-022017-12-022001http://hdl.handle.net/20.500.12127/655enE-businessChatting as a virtual community application. An empirical assessment of critical success factors and effects358593589843902693