Sandu, GeorgianaSamii, Behzad2024-11-052024-11-052024http://hdl.handle.net/20.500.12127/7544Fluvius, the largest multi-utility company in Flanders, has launched a programme to optimize inventory accessibility and visibility for their contractors. Adelard, the Head of Asset Planning, has worked closely with different departments at Fluvius and their partners to understand the current inventory issues and update the framework accordingly. The Case follows Adelard, who wants to increase inventory visibility and make it more agile. A simple missing part in mission-critical organizations, such as Fluvius, can significantly impact network availability or, more critically, operational safety. Thus, Adelard wants to define a criticality index to help prevent stockouts and simplify internal decision-making, using the analytic hierarchy process (AHP) analysis. He has already talked with experts from different departments about possible dimensions of the criticality index and compiled a pairwise comparison matrix for the AHP analysis. Ultimately, he wants to link criticality to their cost-based ABC segmentation and define policies to manage each segment.enDistribution System OperatorEnergy TransitionSupply Chain RisksBuilding Supply Chain ResilienceInventory ManagementSpare-Parts ManagementABC SegmentationAnalytic Hierarchy Process (AHP)Criticality Index624-0038-1286699126207