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dc.contributor.authorVan Looy, Bart
dc.contributor.authorKrols, Krist'l
dc.contributor.authorBuyens, Dirk
dc.contributor.authorVandenbossche, Tine
dc.date.accessioned2017-12-02T14:16:36Z
dc.date.available2017-12-02T14:16:36Z
dc.date.issued2003
dc.identifier.isbn9780273673538
dc.identifier.urihttp://hdl.handle.net/20.500.12127/1074
dc.language.isoen
dc.publisherPearson Education
dc.subjectService Industry
dc.titleThe role of empowerment in service organizations
dc.title.alternativeServices management: an integrated approach
dc.source.beginpage229
dc.source.endpage242
vlerick.knowledgedomainOperations & Supply Chain Management
vlerick.typebookBook Chapter
vlerick.vlerickdepartmentTOM
vlerick.vlerickdepartmentP&O
dc.identifier.vperid35842
dc.identifier.vperid35882
dc.identifier.vperid28099
dc.identifier.vperid35907
dc.identifier.vpubid1125


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