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dc.contributor.authorVan den Bergh, Joachim
dc.contributor.authorWillaert, Peter
dc.contributor.authorWillems, Jurgen
dc.contributor.authorDeschoolmeester, Dirk
dc.contributor.editorMcCormack, Kevin
dc.date.accessioned2017-12-02T14:24:46Z
dc.date.available2017-12-02T14:24:46Z
dc.date.issued2007
dc.identifier.isbn9781419679131
dc.identifier.urihttp://hdl.handle.net/20.500.12127/2703
dc.language.isoen
dc.publisherBookSurge Publishing
dc.subjectBusiness Process Management
dc.titleBPO at a Belgian energy distributor
dc.title.alternativeBusiness process maturity: theory and application
dc.source.beginpage237
dc.source.endpage250
vlerick.knowledgedomainDigital Transformation
vlerick.typebookBook Chapter
vlerick.vlerickdepartmentTOM
dc.identifier.vperid35866
dc.identifier.vperid101894
dc.identifier.vperid78104
dc.identifier.vperid89737
dc.identifier.vpubid3019


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