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dc.contributor.authorHe, Xzavier
dc.date.accessioned2023-03-08T10:50:28Z
dc.date.available2023-03-08T10:50:28Z
dc.date.issued2022en_US
dc.identifier.urihttp://hdl.handle.net/20.500.12127/7197
dc.description.abstractOnline product reviews ("reviews" hereafter) are prevalent and valuable. Because of that, a large stream of research in marketing investigated reviews under the following three main topics: 1) the role of review writers, 2) the role of review readers, and 3) the role of linguistic cues in reviews. This dissertation further builds on this stream and proposes three new angles that were under-researched. Specifically, we compose three essays that focus on 1) the intents of review writers to write a review based on linguistic cues and their impact on perceived review helpfulness, 2) the effect of humanlike linguistic cues on perceived review helpfulness, and 3) the usage of emotional intent based on linguistic cues in fake reviews and its impact on review trustworthiness. All three essays are structured under the same pattern to use linguistic cues as a tool to provide a unique solution for the related issues in reviews from both writers' and readers' perspectives.en_US
dc.language.isoenen_US
dc.subjectLinguistic Cueen_US
dc.titleLinguistic cues in online product reviewsen_US
dc.source.numberofpages132en_US
vlerick.knowledgedomainMarketing & Salesen_US
vlerick.supervisorBriers, Barbara
vlerick.typedissertationDissertation - Collection of articlesen_US
vlerick.vlerickdepartmentMKTen_US
dc.relation.urlhttps://lirias.kuleuven.be/3942371?limo=0en_US
dc.identifier.vperid231656en_US


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