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Harnessing the potential of older workers through relationships at work: Social support, feedback, and performance
Marques, Tatiana Ramos, Sara Patient, David Bobocel, Ramona
Marques, Tatiana
Ramos, Sara
Patient, David
Bobocel, Ramona
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Publication Type
Journal article with impact factor
Editor
Supervisor
Publication Year
2024
Journal
Work, Aging and Retirement
Book
Publication Volume
10
Publication Issue
3
Publication Begin page
241
Publication End page
256
Publication NUmber of pages
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Abstract
With the aging of the global workforce, it is crucial to deepen our understanding of how to keep older workers healthy, motivated, and productive. In this research, we integrate job design with socioemotional selectivity theory to propose that social job characteristics relate to employee performance differently for older and younger workers. Specifically, in a three-wave survey (N=454), we tested employee age as a moderator of the relationships between receiving social support and feedback at work, and performance, as well as giving social support and feedback at work, and performance. The results showed that, in general, both receiving and giving social support and feedback are associated more strongly with the performance of older than younger workers. The findings provide important theoretical implications for the study of aging and work; they also offer practical applications for creating workplaces in which older workers can reap the benefits of social relationships to remain productive.
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Keywords
Aging Workforce, Job Design, Social Support, Performance