Understanding the salespeople's "feedback-satisfaction" linkage: What role does job perceptions play?
Publication type
Journal articlePublication Year
2008Journal
Journal of Business and Industrial MarketingPublication Volume
23Publication Issue
3
Metadata
Show full item recordAbstract
Purpose This paper aims to highlight the important role played by supervisory feedback on the job satisfaction experienced by salespeople. In order to address this issue, it seeks to argue that job perceptions (job challenge and job involvement) will mediate the feedback‐satisfaction linkage.Keyword
Sales ManagementKnowledge Domain/Industry
Marketing & Salesae974a485f413a2113503eed53cd6c53
10.1108/08858620810858418