Knowledge sharing in an online community of volunteers: The role of community munificence
Erden, Zeynep von Krogh, Georg Kim, Seonwoo
Erden, Zeynep
von Krogh, Georg
Kim, Seonwoo
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Publication Type
Journal article with impact factor
Editor
Supervisor
Publication Year
2012
Journal
European Management Review
Book
Publication Volume
9
Publication Issue
4
Publication Begin page
213
Publication End page
227
Publication NUmber of pages
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Abstract
This study examines how perceived benefits, and context in online communities, shape members' intentions to share their knowledge. We build a model of knowledge‐sharing intention and provide empirical evidence using survey data collected from a community in which members voluntarily exchange their experiences, ideas, and questions on photographic equipment via online platforms. We find the perceived benefits and favorable conditions provided by a community (community munificence) – which consists of collective knowledge, experienced interdependence, opportunity structures, and psychological safety – influence individuals' motivation to contribute knowledge. We discuss managerial implications and outline suggestions for future theory building and empirical research.
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Keywords
Knowledge Sharing, Online Community, Theory of Planned Behavior